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Global Healthcare BPO Market Growth Driven by Cost Efficiency and Technology Integration
The global Healthcare BPO market is experiencing significant growth as healthcare providers and payers increasingly outsource non-core functions like billing and claims processing to enhance efficiency and reduce costs. The integration of advanced technologies such as AI and robotic process automation is further driving this trend, alongside the rising demand for patient-centric services and compliance with complex regulations. Key players in the market include Accretive Health, Genpact Ltd, and Infosys BPO Ltd, among others, as they navigate a landscape shaped by evolving market dynamics and technological advancements.
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